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1) Information concerning the collection of personal data and contact data of the Controller.

1.1) We are delighted to welcome you to our website and would like to thank you for your interest. We provide you with information below about how we handle your personal data whenever you use our website. Personal data is any data that can be used to discover your personal identity.

1.2) The Controller for the purposes of data processing on this website within the meaning of the General Data Protection Regulation (GDPR), is WIEHAG Holding GmbH, Linzer Strasse 24, 4950 Altheim, Austria; email: marketing@wiehag.com. The Controller for the purposes of data processing is the person or legal entity that takes decisions concerning the purposes and means of processing of personal data, either alone or in conjunction with others.


2) Data collection when visiting our website

If our website is used for purely information purposes, thus if you have not registered with us or otherwise provided information to us, we only collect the data that is transmitted by your browser to our servers (so-called “server log files”). When you access our website, we collect the following data, which are necessary for us on a technical level in order to display the website to you:

the pages on our website that are visited

the date and time of access

the quantity of data sent in bytes

the source that referred you to our website

the browser used

the operating system used

the IP address used (if applicable.: in anonymised form)

Processing occurs pursuant to Article 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and proper operation of our website. The data will not be disclosed or used for other purposes. However, we reserve the right to examine the server log files at a later stage in the event of any specific indications of unlawful usage.


3) Cookies

In order to make your visit to our website an attractive experience and to enable the usage of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (cookies of third party providers) to recognise your browser the next time you visit (persistent cookies). If cookies are used, we collect and process this user information that is specific to the individual along with browser and location data and IP address data. Persistent cookies are automatically deleted after a particular period of time, which may differ from cookie to cookie.

In some cases, cookies are used in order to simplify the order process by saving settings (e.g. noting the content of a virtual basket in the event of a future visit to the website). If any personal data are also processed using the individual cookies used by us, processing occurs pursuant to Article 6(1)(b) GDPR either for the purpose of performance of the contract or pursuant to Article 6(1)(f) in order to uphold our legitimate interest in the best possible operation of the website along with the user-friendly and effective management of visits to the website.

In some circumstances, we work with web partners, who help us to manage our online content in a way that is more interesting for you. For this purpose, cookies of partner undertakings will also be saved on your hard disc (cookies of third party providers) whenever you visit our website. Where we work together with the above-mentioned advertising partners, you will be informed specifically and separately in the following paragraphs concerning the usage of such cookies as well as the extent of any information collected.

Please note that you can configure your browser so that you can be informed whenever cookies are saved and decide individually whether to accept them or only to accept cookies in particular cases, or to disable them as a general matter. Each browser differs in terms of the way in which it manages cookie settings. This is described in the help menu of each browser, which explains to you how you can adjust your cookie settings. This information can be found for the relevant browsers under the following links:

Internet Explorer: windows.microsoft.com/us-EN/windows-vista/Block-or-allow-cookies

Firefox: support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome: support.google.com/chrome/bin/answer.py

Safari: Safari - Official Apple Support

Opera: help.opera.com/Windows/10.20/en/cookies.html

Please note that, should you decide not to accept cookies, this may impair the proper operation of our website.


4) Contacting us

Personal data are collected whenever you contact us (e.g. by using the contact form or by email). The data that are collected in the event that the contact form is used are indicated in the relevant contact form. Such data will be stored and used exclusively for the purpose of answering your enquiry or for contacting you and the related technical administration. The legal basis for the processing of data is our legitimate interest in answering your enquiry pursuant to Article 6(1)(f) GDPR. If you contact us with a view to concluding a contract, Article 6(1)(b) GDPR will constitute an additional legal basis for processing. Your data will be erased after your enquiry has been conclusively dealt with, which will be the case if it may be inferred from the circumstances that the issue in question has been conclusively clarified and unless a statutory retention period applies.


5) Usage of your data for the purpose of direct advertising

5.1 ) Signing up for our email newsletter

If you sign up for our email newsletter, we will regularly send you information concerning our offers. The only information required in order to send the newsletter is your email address. The provision of any further data is voluntary; such data will only be used in order to contact you personally.

5.2 ) Sending of the email newsletter to existing customers

If you provide us with your email address when purchasing goods or services, we reserve the right to contact you regularly by email with offers concerning goods or services from our product range that are similar to those you have already purchased. Pursuant to Section 7(3) of the Austrian Act against Unfair Competition, [UWG], we do not need to obtain any separate consent from you for this purpose. Such data are processed solely on the basis of our legitimate interest in personalised direct advertising pursuant to Article 6(1)(f) GDPR. If you object at the outset to the usage of your email address for this purpose, no information will be sent by us by email. You have the right to object to the usage of your email address for the above-mentioned advertising purpose at any time with future effect by contacting the Controller mentioned at the outset. Upon receipt of your objection, usage of your email address for marketing purposes will be discontinued without undue delay.

5.3 ) Advertising by letter post

On the basis of our legitimate interest in personalised direct advertising, we reserve the right to store your first name and surname, your postal address and - if we have obtained this additional information from you within the ambit of the contractual relationship - your form of address, academic qualification, year of birth and your profession, sector of work or business name pursuant to Article 6(1)(f) GDPR and to use these in order to send interesting offers and information concerning our products by letter post.

You can object to the storage and usage of your data for this purpose at any time by sending a message to that effect to the Controller.


6) Usage of social media: Videos

Usage of Youtube videos

This website uses the Youtube embedding function in order to display and play videos from the provider “Youtube”, which is owned by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

In order to do so, the enhanced data protection mode is used, which, according to the provider, only stores user information in the event that the video(s) is/are played back. If the playback of an embedded Youtube video is launched, the provider “Youtube” will save cookies in order to collect information concerning the user’s behaviour. According to information provided by “Youtube”, this information is used inter alia in order to collect video statistics, to improve user-friendliness and to prevent misuse. If you are logged into Google, your data will be allocated directly to your account whenever you click on a video. If you do not wish this allocation to your YouTube profile to occur, you should log out before clicking on the button. Google stores your data (even for users who are not logged in) as a user profile, which it evaluates. This evaluation occurs in particular pursuant to Article 6(1)(f) GDPR on the basis of the legitimate interests of Google in the display of personalised advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of such a user profile, and must contact YouTube in order to exercise this right.

Irrespective of whether any embedded video is played back, whenever this website is accessed a link is established with the Google network “DoubleClick”, which may result in further data processing over which we have no control.

Google LLC, with registered office in the USA, is certified under the EU “Privacy Shield” data protection agreement, which guarantees compliance with the level of protection applicable in the EU.

Further information concerning data protection at “YouTube” may be found in the privacy policy of the provider at: https://www.google.com/intl/en/policies/privacy


7) Online marketing

Use of Google Ads conversion tracking

This website uses the online advertising programme “Google Ads” and, within the ambit of Google Ads, conversion tracking operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google Ads services in order to draw attention to our attractive products on external websites with the assistance of advertising tools (“Google Ads”). Using the data from advertising campaigns, we can determine how successful individual advertising has been. In doing so we pursue the interest of displaying advertising to you that is of interest for you, structuring our website in a manner that is more interesting for you and enabling a fair calculation of advertising costs.

A conversion tracking cookie is stored if a user clicks on an Ads advert toggled by Google. Cookies are small text files that are stored on your computer system. These cookies are as a rule deactivated after 30 days and are not used for the purpose of personal identification. If a user visits particular pages from this website and the cookie has not yet expired, both we and Google may recognise that the user has clicked on the advert and been forwarded to the page in question. Each Google Ads customer receives a different cookie. This means that cookies cannot be traced through the websites of Ads customers. The information collected using conversion cookies is used to generate conversion statistics for Ads customers that have decided to use conversion tracking. Customers are informed of the total number of users that have clicked on their advert and been forwarded to a page featuring a conversion tracking tag. However, these cookies do not obtain any information enabling users to be personally identified. If you do not wish to participate in tracking, you can opt out by disabling the Google conversion tracking cookie through the user settings on your internet browser. You will not thereafter be incorporated into conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising pursuant to Article 6(1)(f) GDPR.

Google LLC, with registered office in the USA, is certified under the EU “Privacy Shield” data protection agreement, which guarantees compliance with the level of protection applicable in the EU.

The following website provides further information concerning the Google privacy policies: www.google.com/policies/privacy/

You can permanently disable cookies for displaying adverts by preventing this through the appropriate settings on your browser software or by downloading and installing the browser plugin available under the following link:


Please note that particular functions of this website may not be usable, or only usable to a limited extent, if you decide to disable cookies.


8) Web analytics service

8.1) Matomo

For the purpose of searching and analysing errors, evaluating usage and deriving measures for the future development of our website, we process your data using the local analysis software Matomo, InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.

As this service is a local analysis tool, no personal data is passed on to the service provider or to third parties. In addition, your personal data is anonymised immediately after collection. There is therefore no storage of personal data beyond the first processing step.

The legal basis for the data processing is the legitimate interest (absolute technical necessity for the provision and delivery of the "website" service expressly requested by you by calling it up) in accordance with Article 6(1)(f) GDPR.

The legal basis for the data transfer to New Zealand is the Implementing Decision of the EU Commission 2013/65/EU.


9) Rights of data subjects

9.1) The applicable data protection law grants you comprehensive data subject rights against the Controller in relation to the processing of your personal data (right to information and right to intervene), details of which are provided below:

Right to information pursuant to Article 15 GDPR: You have in particular the right to obtain information concerning your personal data that are processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipient to whom the personal data have been or will be disclosed, the envisaged period for which the personal data will be stored or the criteria used to determine that period, the existence of the right to request rectification or erasure of personal data, the restriction of processing, to object to such processing, to lodge a complaint with a supervisory authority, [information concerning] the source of your data, if they were not collected by us from you, the existence of automated decision-making, including profiling, and as the case may be meaningful information about the logic involved as well as the significance and the envisaged consequences of such processing for you, along with your right to be informed of the appropriate safeguards pursuant to Article 46 GDPR in the event that your data are transferred to a third country;

Right to rectification pursuant to Article 16 GDPR: You have a right to obtain without undue delay the rectification of inaccurate data concerning you and/or to have incomplete personal data stored with us completed;

Right to erasure pursuant to Article 17 GDPR: You have the right to obtain the erasure of your personal data in the event that the prerequisites laid down by Article 17(1) GDPR are met. However, this right is not available if processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

Right to restriction of processing pursuant to Article 18 GDPR: You have the right to obtain restriction of processing of your personal data, for a period enabling the disputed accuracy of your data to be verified, if you object to the erasure of your data due to unlawful data processing and instead request the restriction of processing of your data, if you require your data for the establishment, exercise or defence of legal claims, after we no longer require these data having achieved the purpose or if you have objected on grounds relating to your particular situation, unless it is established that our legitimate interests predominate;

Right to rectification pursuant to Article 19 GDPR: If you have exercised the right to rectification, erasure or restriction of processing against the Controller, the latter will be obliged to instruct all recipients to which your personal data have been disclosed to rectify or erase the data or to restrict processing, unless this proves impossible or would involve a disproportionate effort. You have the right to be informed of these recipients.

Right to data portability pursuant to Article 20 GDPR: You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format or to request the transmission thereof to another controller, where technically feasible;

Right to withdraw consent pursuant to Article 7(3) GDPR: You have the right to withdraw consent to the processing of data at any time with future effect. In the event of withdrawal of consent, we shall delete the data concerned without undue delay, unless there is a legal basis for further processing without consent. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal;

Right to complain pursuant to Article 77 GDPR: Should you take the view that your personal data have been processed in breach of the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to complain to a supervisory authority, specifically in the Member State of your place of residence, of your place of work or in which the potential breach occurred.

9.2 ) Right to object

If we process your personal data after a balancing of interests on the basis of our overriding legitimate interest, you have the right to object to this processing at any time with future effect on grounds relating to your particular situation.

If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing the data if we can demonstrate compelling legitimate grounds for processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.

If we process your personal data for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing. You can exercise your right to object as described above.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.


10) Duration of storage of personal data

The period of time for which personal data are stored is determined with reference to the relevant statutory retention period (e.g. retention periods under commercial law and tax law). Following expiry of the period, the data concerned will be routinely erased where it is no longer necessary for the performance of a contract or to take steps prior to entering into a contract and/or if we no longer have any legitimate interest in further storage.


11) Job application portal

After registering/signing up on our job application portal you can apply for a specific job that has been advertised or submit an unsolicited application. Personal data are collected as part of the application process. The data collected in the event of an application being made are indicated in the respective forms. The application data you submit will be processed by us exclusively for the purpose of evaluating and classifying your application and for comparison with open positions as steps taken prior to entering into a contract pursuant to Article 6(1)(b) GDPR. You can consult and update your application data at any time on your applicant profile. Please note that you are individually responsible for ensuring that your data are accurate.

In addition, processing occurs in any case also in accordance with our legitimate interest pursuant to Article 6(1)(f) GDPR for archival purposes for a maximum of 6 months, unless an employment contract is concluded.

We are also subject to statutory obligations (e.g. duties under the Austrian Equal Treatment Act, along with tax and company law requirements). In order to be able to comply with these, we shall process your personal data pursuant to Article 6(1)(c) GDPR exclusively to the extent required under the relevant law.

We shall obtain your consent pursuant to Article 6(1)(a) GDPR if none of the above-mentioned reasons applies. We shall do so in particular should WIEHAG Holding wish to contact you not only in relation to your specific application but also concerning other open positions within WIEHAG Holding by email, telephone or post, or should it wish to retain your data on file for a longer period (e.g. inclusion in the WIEHAG candidate pool).

Should we no longer require your personal data for the above-mentioned purposes, we shall erase them unless we are required by law to retain them.

In the event that an employment relationship is entered into, we shall retain your data for the duration of employment and shall erase them upon expiry of the statutory retention periods following termination of your employment.

12) Woody

In Woody you can calculate, pre-measure and order standard BSH products and load-bearing systems online. For the use of Woody, personal data is collected in forms. The data you enter will be processed by us exclusively for customer support and quotation processing as part of the implementation of pre-contractual measures in accordance with Art 6 para 1 lit b DSGVO. You can view and update your personal data in Woody at any time. Please note that you yourself are responsible for the accuracy of your data.

We obtain your consent in accordance with Art 6 para 1 lit a DSGVO. This is particularly the case if we want to contact you by e-mail, telephone or post beyond the above-mentioned justification reasons.

13) Whistleblower protection and platform

The forms below allow you to quickly and easily report concerns or misconduct that you believe may affect our business or the welfare of employees or third parties.

Whistleblowers enjoy protection from reprisals such as suspension, dismissal, demotion or similar measures under EU Directive 2019/1937 ("EU Whistleblower Directive"), provided that the report falls within the material and personal scope of EU Directive 2019/1937 and the whistleblower has reasonable grounds to believe that his or her report of breaches of Union law is true. Whistleblowers who maliciously and intentionally make false or misleading reports or unfounded allegations do not enjoy protection from reprisals and such a report may be considered a criminal offence, e.g. defamation.


Click here for the WIEHAG GmbH whistleblower form.

WIEHAG Holding GmbH

Click here for the WIEHAG Holding GmbH whistleblower form.


Click here for the WIEHAG Bau GmbH whistleblower form.

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